24/7 Emergency Response
Contact Us

Need help right now? Call us. Anytime.

If your home has active damage, water spreading, smoke still in the air, or mold you just discovered, call the emergency line. We answer 24/7 and have a technician on the way within minutes. For everything else, the form below works too.

Request help online

We respond to every form within an hour during business hours, and within four hours overnight. For active emergencies, please call, it's always faster.

Where to find us

Based in Rock Hill, SC, covering the Carolinas.

Frequently asked

A few things people ask when they first call.

How fast will someone be on-site after I call?
Average under one hour across the Rock Hill metro area, day or night. For Charlotte, Gastonia, and outer service areas, typically 60 to 90 minutes. We dispatch the moment we have your address.
Do I need to call my insurance before I call you?
No. Call us first, every hour you wait risks more damage. We start mitigation immediately and contact your insurer with documentation as soon as the property is stable.
Is there a charge for the initial assessment?
No. On-site assessment, moisture mapping, photo documentation, and written estimate are free. You owe nothing until you approve a scope of work.
What if it turns out I don't need restoration after all?
Then we tell you that. We'd rather lose the job than recommend work you don't need, referrals and reviews matter more to a family-owned company than a single invoice.
Call (803) 524-7288 · 24/7