24/7 Emergency Response
Customer Reviews

5.0 stars from Carolinas homeowners who were having their worst week.

Restoration is one of the most stressful experiences a homeowner can go through. These are the reviews from people who let us into their flooded basements, smoke-damaged kitchens, and middle-of-the-night emergencies, and lived to tell about it.

5.0
Average rating · 6+ verified reviews across the Carolinas
"When our basement flooded, Palmetto Dry Restoration arrived within an hour. They handled everything, cleanup, drying, and even talking to our insurance. Couldn't have asked for a kinder team."
JT
Jessica T.
Rock Hill, SC · Basement flood
"They treated our home like their own after our kitchen fire. Every step of the process was explained clearly, and the results were amazing."
MR
Mark and Angela R.
Fort Mill, SC · Fire damage
"The team helped us navigate the insurance claim and kept us updated daily. They were patient, honest, and incredibly supportive."
DL
Devon L.
Charlotte, NC · Insurance claim
"They showed up fast, worked efficiently, and didn't leave until everything was perfect. The restoration looks even better than before the damage."
KW
Karen W.
Gastonia, NC · Reconstruction
"It's rare to find people who care this much. Their attention to detail and genuine concern for our family meant the world to us."
TP
Travis P.
York, SC · Water damage
"We had a major leak in the middle of the night, and they answered right away. They calmed us down, showed up fast, and fixed everything beautifully."
EH
Emily H.
Clover, SC · Emergency leak
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24/7 Emergency Response

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(803) 524-7288
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