Water Damage Restoration
Burst pipes, flooded basements, sewage backups, storm damage. 24/7 extraction, structural drying, and full repair, backed by moisture mapping and documented for your insurance.
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When disaster hits your home, every minute matters. A family-owned, IICRC-certified team on-site within the hour, across Rock Hill, Fort Mill, Charlotte and the surrounding Carolinas. We handle the cleanup and the insurance claim so you don't have to.
From the first emergency call to the last coat of paint, we take homes and businesses from disaster to "better than before", without juggling three different contractors.
Burst pipes, flooded basements, sewage backups, storm damage. 24/7 extraction, structural drying, and full repair, backed by moisture mapping and documented for your insurance.
Learn moreSoot removal, deep odor neutralization, content cleaning, and full structural repair. We rebuild kitchens, attics, and whole rooms after fire damage, most jobs paid through insurance.
Learn moreAir-quality testing, containment, IICRC-certified removal, and post-remediation clearance. We protect your family's health and document everything your insurer or buyer will ask for.
Learn moreDrywall, flooring, trim, cabinets, paint. After we dry and remediate, we rebuild, so you have one trusted team from the emergency call to the day you move back in.
Learn moreBased in Rock Hill, SC, with crews positioned to reach most of the surrounding York County and Charlotte metro area within an hour. Don't see your town? Call us, we likely cover you.
Restoration is one of the worst weeks of a homeowner's life. We do everything we can to make it easier, starting with picking up the phone.
Real humans answer 24/7. A technician is on the road within minutes, because faster response means lower repair costs and less of your home affected.
Industry-standard training in water damage, structural drying, and mold remediation. Your insurance company expects this credential, we have it.
You talk to the people doing the work, not a corporate call center. We answer to our neighbors and our reputation, not a national franchise headquarters.
We bill your insurance company directly, document everything they require, and advocate for you through the claim. Most homeowners pay only their deductible.
We explain the damage, the plan, and the timeline in plain language. No jargon, no upsells, no surprises on the final bill, same approach from first call to last.
Cleanup, drying, mold remediation, and full reconstruction, all under one roof. No coordinating three different contractors while you're already stressed.
No mystery, no runaround. Here's exactly what happens after you call us.
(803) 524-7288 rings to a real person 24/7. We dispatch a technician immediately and walk you through what to do until we arrive.
We document the damage, take moisture readings, photograph everything for your insurance, and give you a clear written scope before any work begins.
We dry, remediate, and rebuild, billing your insurance directly. Most homeowners pay only their deductible. You move back in to a home that's better than before.
"When our basement flooded, Palmetto Dry arrived within an hour. They handled everything, cleanup, drying, and even talking to our insurance. Couldn't have asked for a kinder team."
"They treated our home like their own after our kitchen fire. Every step of the process was explained clearly, and the results were amazing."
"The team helped us navigate the insurance claim and kept us updated daily. They were patient, honest, and incredibly supportive."
"They showed up fast, worked efficiently, and didn't leave until everything was perfect. The restoration looks even better than before the damage."
"It's rare to find people who care this much. Their attention to detail and genuine concern for our family meant the world to us."
"We had a major leak in the middle of the night, and they answered right away. They calmed us down, showed up fast, and fixed everything beautifully."
We bill your homeowners insurance directly, document everything they require, and advocate for the full scope of restoration you're owed. Most homeowners pay only their deductible, and never have to argue with an adjuster.
Start your claim with usReal humans answer 24/7. A technician on-site within the hour across Rock Hill, Fort Mill, Charlotte and the surrounding Carolinas. We'll handle the cleanup and the insurance, you handle your family.
(803) 524-7288